This subscription enables businesses to use Dynamics 365 Remote Assist to solve problems faster the first time. With heads-up, hands-free video calling on Microsoft HoloLens, field service technicians can collaborate with any remote expert on PC or mobile to troubleshoot issues in context. Additional hardware and software requirements vary for available features and content. To enable user access to this subscription, IT administrators must assign individual seats to users after purchase before users can install the app from the Microsoft Store or Store for Business.